Thank you for choosing our jewelry store for your accessory needs. We understand the importance of keeping our customers informed about their orders, which is why we provide a fully tracked shipping service for all orders. After placing your order, you will receive detailed tracking information via email. Please remember to check your junk/spam/promotional inbox, as sometimes tracking emails may end up there.

 

	Delivery Time
Standard shipping	3-5 business days

 

Please note that the delivery time is subject to the handmade customization process. We appreciate your patience as we craft each piece with meticulous care.

 

While we strive to dispatch orders as quickly as possible, please understand that during peak periods, there may be some delays in dispatch times. We appreciate your patience and assure you that we are working diligently to get your order to you as soon as we can.

 

If you have any questions or concerns about the dispatch of your order, please don't hesitate to contact us at sales.jewelee@outlook.com. Our customer service team is here to assist you.

Duties & Taxes

For information regarding duties and taxes, please refer to our Duties & Taxes page. We want to ensure that our customers have all the necessary information regarding any additional charges that may apply to their orders.

Custom Jewelry Collection

If you have ordered from our Custom Jewelry Collection, please note that the dispatch of these products will be in line with the lead times specified on the product page. We take great care in creating personalized pieces, and some designs may be case-sensitive. Therefore, we kindly request that you double-check the accuracy of your personalization before placing your order. Ensuring the correct personalization will help us deliver a product that meets your expectations.

Thank you for choosing our jewelry store. We value your trust and are committed to providing you with a seamless shopping experience. If you have any further questions or need assistance, please don't hesitate to reach out to us at contact@klereandspecial.